“… Safeway does whatever we need them to do.”
– B.K.,
Distribution company
When you manage a distribution business that serves the world’s most recognized quick service restaurant brand, you live by the highest standards in performance every single day. Every day your hands are full overseeing your operations, workforce and facilities. Not surprisingly, when you add regulatory compliance responsibilities for food and workplace safety, time and service often get stretched thin.
When a Connecticut-based distribution company saw that the considerable demands of meeting OSHA and DOT regulatory standards were straining its internal capabilities, it turned to Safeway Management Group. “Bringing Safeway on board has relieved me of so many headaches,” says B.K., General Manager. “They helped us establish safety meetings with our drivers and warehouse employees. They helped us become aware of more compliance issues and staying up-to-date with changes. They educated us on proper procedures when unloading product at restaurants. They take care of every aspect of our accident reporting. Basically, Safeway does whatever we need them to do.”
Safeway has also proved to be an invaluable resource during the company’s bi-annual audits. “They always help us thoroughly prepare for these events and generally handle the meetings with the auditors,” says B.K. “One time, an auditor showed up unexpectedly—even though my Safeway contact was on his way out of town, he changed his schedule to return to our facility and helped me address the auditor’s inquiries until he arrived.”
He adds, “With Safeway, I now have time to visit stores and handle other responsibilities that would otherwise tie me up. They are a valued resource that helps us in so many ways.” From warehouse to restaurant, Safeway Management Group has helped the company keep safety and quality at the forefront of its operations, while freeing up personnel and resources to focus on its core business. |